Apple has skilled some surprising technical points and plenty of customers have reported having their Apple Music or iCloud subscriptions abruptly discontinued.
Users reported surprising points with their subscriptions, together with cancellations or not having the ability to change plans anymore. Apple reportedly despatched out cancellation notices by e-mail out of the blue and the issue gave the impression to be international, affecting customers in a number of nations worldwide.
Apple Music And iCloud Cancellations
Users took to Reddit, Twitter, and different on-line venues to report on the matter, solely to search out that there are numerous others in the identical scenario.
“I got this email from Apple this morning ‘1‑Month subscription for 50GB has been discontinued.’ At first I thought it was just a phishing attempt but my friends got it too,” one consumer wrote on Reddit.
“I have an Apple Music subscription (in Japan) and this morning I received a mail from Apple Japan saying ‘Dear xxx, Your current Apple Music individual membership subscription has been discontinued, and will not automatically renew. View Account Information. Regards, Apple,'” one other consumer reported.
Another consumer from Japan speculated that possibly the difficulty was tied to the truth that Apple is now providing the “Apple Music gift card” in Japan as effectively. With the surprising points, nonetheless, the consumer fears not having the ability to redeem it after buy.
When it involves iCloud, some customers acquired cancellation notifications, whereas others encountered errors when making an attempt to vary their plan or just handle their iCloud information. Users additionally reported lacking storage plan settings, with the 50 GB and 200 GB iCloud plans nowhere to be discovered.
Apple-centric web site AppleInsider reported getting a “cannot connect to iCloud” message when making an attempt to vary plans. The publication tried to make the adjustments from two totally different iOS units related to totally different Apple IDs, however acquired the identical message.
Apple Music And iCloud Issues Now Resolved
Apple appears to have resolved the issues within the meantime, as customers are beginning to report that issues acquired again to regular. The providers are apparently working now, exhibiting regular costs and functioning as they need to.
The firm’s on-line system standing tracker now lists each Apple Music and iCloud service points as “resolved.”
It stays unclear for now simply what precipitated the problems, however messages asking customers to replace their fee info appear to point that Apple may need skilled points with related servers.
Some customers speculated that Apple could possibly be planning to vary its plans, hike costs and/or modify information caps, however the firm has made no announcement on this regard to date. In truth, Apple made no remark in any way relating to the Apple Music and iCloud points customers skilled, so it stays a bit unclear simply what precisely went flawed.
Considering that the providers are actually working usually once more and no adjustments appear to be in impact, it was probably only a technical matter moderately than a change in plans or costs.
Have you skilled related points along with your Apple Music or iCloud accounts? If so, are issues again to regular now, or do the problems persist? Drop by our remark part beneath and inform us about your expertise.
© 2017 Tech Times, All rights reserved. Do not reproduce with out permission.