ChatGPT is a new shopping service that allows customers to easily buy items online, without leaving the chat interface. The service is integrated with Klarna, one of the leading payments processors in the world. This gives customers access to a wide range of products and services, all within the chat interface.
Sweden-based online retailer Klarna has teamed up with artificial intelligence firm Openai to create a personal shopping experience that uses chatbots. The company said that it is the first brand to work with Openai on this project and that it plans to roll out the service later this year. Chatbots are computer programs that can converse intelligently with humans, and Klarna says its personalized shopping experience will provide product recommendations when users ask for advice, inspiration or product links via Klarna’s search and compare tool.
The Klarna plugin lets ChatGPT users ask questions about products and services, both in-app and on the website. For example, a user might want to know which headphones can they afford and ChatGPT would provide a selection of options relevant to that question. This is a great way for ChatGPT users to get information without having to leave the app or website!
The Klarna smartphone app allows users to purchase products from 500,000 retail partners and compare prices across the board. It is a great app for shoppers who want to save money on their purchases.
With ChatGPT, Klarna is introducing a new way to shop. The plugin allows shoppers to communicate with merchants through chat, which cuts down on the time spent shopping and makes the process more seamless for both buyers and sellers. ChatGPT passes the “north star” criteria that Sebastian Siemiatowski, co-founder and CEO of Klarna, calls his “mom test.” His mother would understand and benefit from this service because it is easy to use and genuinely solves a ton of problems – it drives tremendous value for everyone. As part of Klarna’s mission to help consumers at every stage of the shopping journey, ChatGPT will be valuable for buyers who want to quickly find deals on products they’re interested in and sellers who need assistance selling their products.
The ChatGPT Plus plugin allows businesses to integrate live chat into their websites and platforms, adding an engaging layer of customer service that can potentially turn away potential customers. Considering the rise in online shopping, this plugin could be a vital addition for companies who wish to keep up with the competition.
Looking to grow in the U.S.? Klarna might have the answer–the Sweden-based online retailer saw 71% more GMV last year in America compared to 2021, and has announcement a new revenue-generating product: The Klarna Card. With a 1 million-person wait list, it’s clear that there are plenty of Americans interested in plopping their hard-earned cash down on easy deals from this growing ecommerce giant.
This new feature by OpenAI is a huge step forward for artificial intelligence, as it opens up the possibility for bots to interact with the internet and other users. This allows for more complex conversations and interactions, which can lead to improved bot functionality and overall better user experience.
As more and more big tech companies get into the game of generative AI, Klarna is one to keep an eye on. This Swedish company has been working on a number of projects geared towards automating complex interactions with customers, which could make it a serious player in this space.
