“Sierra AI for Healthcare in Southeast Asia: HD Secures $5.6M for Development”
Thailand’s HD is building chatbots aimed at one such industry: healthcare.
The company started as a marketplace for third-party healthcare and surgery services, and sees a strong case for developing conversational AI for the healthcare customer journey.
Even though each product has a description on HD’s marketplace HD Mall, Ho says people still prefer to ask first.
M Venture Partners, FEBE Ventures, Partech Partners, Ratio Ventures, Orvel Ventures, and TA Ventures also participated in the round.
AI for Southeast AsiaHo says HD is working on building the “Sierra AI of the Southeast Asian healthcare industry.”Over five years, Ho and his team saw that the faster HD’s representatives responded to inquiries, the higher the conversion rate.
