Poland imposes fine on Amazon for deceptive dark design tactics
Amazon has been fined in Poland for misleading consumers about the conclusion of sales contracts on its online marketplace.
For Amazon, the conclusion of a sales contract only occurs once it has sent information about the actual shipment.
“Thus, Amazon misleads consumers as to the moment of conclusion of the sales contract,” the authority wrote [in Polish; this is a machine translation].
It also found the e-commerce giant failed to provide information about the “Delivery Guarantee” in the purchase confirmation sent to shoppers.
Amazon was contacted for comment on the sanction but at the time of writing it had not responded.
