Telegram’s ‘Business’ Features and Revenue-Sharing: A Bold Challenge to Meta’s Chat Dominance

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Telegram Business will likely give Premium another bump as it offers tools and features that can be used by business customers without needing to know how to code. Similar to features available on WhatsApp, Telegram Business will offer “quick replies,” which are shortcuts to preset messages that support formatting, links, media, stickers and files. Business customers can also add Telegram bots, including those from other tools or AI assistants, to answer messages on their behalf. The company said more features will roll out to Telegram Business in future updates. (They can be found under Settings > Telegram Business in the app.)