canterbury

ICO investigates data breach while UK cyberattack debilitates local councils

Magnifying Glasses
Three local councils in the United Kingdom continue to experience disruption to their online services, a week after confirming a cyberattack had knocked some systems offline. Robert Davis, a spokesperson for Canterbury City Council, told TechCrunch last week that the council’s initial investigation suggests that no customer data was accessed. However, the U.K.’s Information Commissioner’s Office told TechCrunch on Friday that the data regulator has received a breach report from the three councils. Thanet District Council spokesperson Clare Winter shared an updated statement with TechCrunch, which has also been published on the council’s website. “Thanet District Council is currently limiting access to a number of its online systems,” the statement reads.

Online Disruption Caused by Cyberattack on UK Councils

Canterbury City Thanet Dover Cyberattack
Three councils in the United Kingdom have taken some of their public-facing systems offline due to an ongoing cybersecurity issue. The NCSC and the three councils declined to say whether the cybersecurity issue relates to an in-house system or an outside vendor. TechCrunch found that some of Canterbury City Council’s payments systems, provided by EKS, were unavailable. Dover and Thanet are also both reporting issues with online forms and online payments. Since 2018, outsourcing giant Civica has provided EKS services as part of a seven-year deal to cut costs across the three councils.