Thailand’s HD is building chatbots aimed at one such industry: healthcare.
The company started as a marketplace for third-party healthcare and surgery services, and sees a strong case for developing conversational AI for the healthcare customer journey.
Even though each product has a description on HD’s marketplace HD Mall, Ho says people still prefer to ask first.
M Venture Partners, FEBE Ventures, Partech Partners, Ratio Ventures, Orvel Ventures, and TA Ventures also participated in the round.
AI for Southeast AsiaHo says HD is working on building the “Sierra AI of the Southeast Asian healthcare industry.”Over five years, Ho and his team saw that the faster HD’s representatives responded to inquiries, the higher the conversion rate.
Telegram founder Pavel Durov announced Wednesday that users on the chat app with personal accounts can now convert them into business accounts by paying a monthly fee.
Some of the other features for business accounts involve organizing chats with color labels, using automatic greetings or away messages, and shortcuts for quick replies.
On his channel, Durov said that Telegram plans to launch more business features this month including a way to integrate AI-powered chatbots for customer service.
“Telegram Business accounts will be able to seamlessly add chatbots as their invisible secretaries to respond to all or certain chats.
Telegram is trying to compete with WhatsApp Business, which crossed the mark of 200 million monthly active users last year, with these new features.
One of these services is AI Studio — which was previously known as MakerSuite.
AI Studio is a web-based tool for developers that functions a bit like a gateway into the wider Gemini ecosystem, starting with Gemini Pro and then, at some point next year, also Gemini Ultra.
“We’ve designed it really to be the fastest way to build with Gemini,” Josh Woodward, Google’s VP for Google Labs, told me.
Woodward noted that the team tried to design AI Studio so even the free tier wouldn’t feel like a trial or gated product.
Jeanine Banks, the VP and GM for Google’s Developer X teams and head of developer relations, also stressed that AI Studio is a gateway into Google’s wider AI ecosystem and in particular to Vertex AI, Google’s enterprise-ready generative AI developer platform.
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