“RapidSOS and Google join forces to provide enhanced 911 communication via RCS”
Google said today it is partnering with RapidSOS, a platform for emergency first responders, to enable users to contact 911 through RCS (Rich Messaging Service).
Initially, this feature will be available only to Google Messages users.
According to AccesSOS, a non-profit working on emergency contact, only 54% of 911 call centers in the U.S. provide text-to-911 services.
As this feature is based on RCS, which enables rich messaging and media support, users can send pictures and videos to emergency services for better context.
Plus, Android’s emergency location services can provide information such as accurate location and device language to emergency responders to better help people in need and opt-in medical information.