“CES Launch: Walmart Unveils Cutting-Edge AI Search and Replenishment Capabilities”
Most notably, Walmart is launching a new generative AI search feature on iOS that will allow customers to search for products by use cases, instead of by product or brand names.
These enhanced search results will span categories, rivaling Google’s SGE (Search Generative Experience), which can recommend products and show various factors to consider, along with reviews, prices, images, and more.
At the time, Walmart teased that a generative AI-powered search feature was also in the works.
In another area, Walmart’s generative AI tool for store associates, My Assistant, will be expanded to 11 countries outside the U.S. in 2024, where it will work in employees’ native languages.
Outside of AI, Walmart is looking to other new technology for faster deliveries.
