surpatanu

Only a few years ago, one of the hottest topics in enterprise software was ‘robotic process automation’ (RPA). The rise of generative AI, however, may just be the missing key to building these kinds of systems. “Last year, generative AI happened and I realized that it unlocks some software scenarios that were impossible before,” Surpatanu said. You have to combine it with more traditional software if you want to squeeze the best out of it,” he said. Generative AI, Surpatanu argues, can bring a degree of adaptability to context and an understanding of the user’s intent to these systems that wasn’t really possible before and something that RPA often struggles with.