unable

LoanDepot customers say they have been unable to make mortgage payments or access their online accounts following a suspected ransomware attack on the company last week. Users on social media and forums discussing the incident say they have struggled to access their account information or submit payments. LoanDepot’s updating cyber incident page says several LoanDepot customer portals returned online as of Thursday, albeit with limited functionality. When reached by email, LoanDepot spokesperson Jonathan Fine declined to comment, but did not dispute that the incident was linked to ransomware. LoanDepot has not yet updated regulators on the company’s recovery since its initial disclosure to the SEC on January 8.