Reports have emerged that customers of LoanDepot are facing major issues after a suspected ransomware attack hit the mortgage and loan giant last week. According to
the company, they are working diligently to restore normal business operations as quickly as possible.
However, many users have taken to social media and online forums to express their frustration with being unable to access their online accounts or make mortgage payments. Some have even reported difficulties in closing deals due to the ongoing disruption caused by the attack, while others have had better luck reaching the company by phone.
LoanDepot’s website has acknowledged the cyber incident and claims that several customer portals have been brought back online, although with limited functionality. However, when asked for comment,
LoanDepot spokesperson Jonathan Fine did not confirm or deny the connection to ransomware attack and declined to provide further details on the data that may have been compromised.
It’s worth noting that LoanDepot has not yet updated the Securities and Exchange Commission (SEC) on their progress since their initial disclosure on January 8.
According to the company’s website, LoanDepot has millions of customers who may have been affected by the ransomware attack.
If you want to stay updated on the situation, be sure to follow TechCrunch for the latest developments.
