“Meta’s Repeat Outage: WhatsApp Experiences Major Service Interruption”

For the second time in just over a month, Meta’s apps including WhatsApp, and possibly Messenger and Instagram, are facing outages and intermittent issues. WhatsApp also confirmed the outage in an update to its X account. (In our own tests, Meta’s apps were loading and we could send messages via WhatsApp which indicates either the outages were not global in nature or they’ve already been fixed.) This is not the first time Meta’s apps have seen a sizable outage this year. At the time, Meta’s status page had signaled problems with products like Ads Manager as well.

In a scene of déjà vu, services under the Meta conglomerate are once again experiencing outages. This marks the second time in a span of just over a month that apps like WhatsApp, Messenger, and Instagram are facing intermittent issues.

While large services like those operated by Meta rarely go down completely, the company’s status page is currently reporting disruptions to key business services such as Ads Manager, Messenger Platform, and WhatsApp Business API. An update posted on WhatsApp’s X account has also confirmed the outage.

“We know some people are experiencing issues right now, we’re working on getting things back to 100% for everyone as quickly as possible,” the company shared at 2:55 PM ET.

Users have taken to social media and crowdsourced reporting sites like Downdector to report issues accessing Instagram and Messenger. However, these reports cannot be considered official confirmation of an outage, only an indication that one may be underway. Press inquiries regarding the cause of these outages have not been returned by Meta.

It seems that the largest impact is on WhatsApp, although some users have reported that their service has been restored since the time of writing.

In our own tests, we were able to load Meta’s apps and send messages via WhatsApp, suggesting that the outages were not global or have already been fixed.

Neither Messenger, Facebook, nor Instagram have publicly acknowledged any issues through their respective X accounts.

This is not the first time Meta’s apps have faced significant outages this year. On Super Tuesday in the U.S. (March 5, 2024), Facebook, Instagram, and Threads were all down for a couple of hours. During this time, users received error messages or were automatically logged out of their accounts and unable to log back in. Meta’s status page also reported problems with Ads Manager at the time.

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Zara Khan

Zara Khan is a seasoned investigative journalist with a focus on social justice issues. She has won numerous awards for her groundbreaking reporting and has a reputation for fearlessly exposing wrongdoing.

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