OpenAI has its first higher education customer: Arizona State University (ASU).
Today, ASU announced that it’s collaborating with OpenAI to bring ChatGPT, OpenAI’s AI-powered chatbot, to the university’s researchers, staff and faculty.
Since then, some have reversed their bans, while others have begun hosting workshops on generative AI tools and their potential for learning.
Launched in August, ChatGPT Enterprise can perform the same tasks as ChatGPT, such as writing emails, debugging computer code and drafting essays.
“Right now, we’re hyper-focused on putting ChatGPT Enterprise into the hands of our knowledge core … to be at the forefront of discovery and implementation.”
Digital Onboarding, a SaaS company specializing in helping financial institutions strengthen relationships with customers, secured $58 million in growth capital from Volition Capital to continue developing its digital engagement platform.
They changed the name to Digital Onboarding and began selling its engagement platform to banks and credit unions in January of 2018.
Communications from financial institutions, which are under strict regulations, is often paper-based, especially when opening a new account.
This often leads to between 25% and 40% of new checking accounts closed within the first year, said Brown, CEO of Digital Onboarding, citing a statistic from the 2023 Future of Finance Report.
Digital Onboarding is working with more than 140 financial institution customers.
Ask Sophie: What visas could work to come to Silicon Valley for customer discovery?
Sophie Alcorn, attorney, author and founder of Alcorn Immigration Law in Silicon Valley, California, is an award-winning Certified Specialist Attorney in Immigration and Nationality Law by the State Bar Board of Legal Specialization.
But before you do, I recommend you consult a U.S. immigration attorney to devise a strategy for you based on your short-term and long-term goals.
For example, the current filing fee for E, H, L, and O visa petitions is $460.
The USCIS proposal called for increasing the filing fee for E visa petitions to $1,015, H visa petitions to $780, L-1 visa petitions to $1,385, and O visa petitions to $1,055.
Look at your startup’s CAC to decide if you should launch another productUntil recently, it was widely accepted that startups, constrained by limited resources, should primarily concentrate on a single product.
Investing in customer acquisition is justified when the net present value of the profits from the acquisition exceeds the customer’s customer acquisition cost (CAC).
Customer acquisition and product development stand out as a startup’s most important investments.
Customer acquisition and product development stand out as a startup’s most important investments.
With the rise in CAC, the relative value of customer acquisition remains the same compared to new product development.
U.S. repairable laptop maker Framework has confirmed that hackers accessed customer data after successfully phishing an employee at its accounting service provider.
In an email sent to affected customers, Framework said that an employee at Keating Consulting, its primary external accounting partner, fell victim to a social engineering attack that allowed malicious hackers to obtain customers’ personal information related to outstanding balances for Framework purchases.
Framework told affected customers that hackers could use this stolen information to impersonate Framework to ask for payment information.
The Silicon Valley-based accounting company, which primarily provides interim financial leadership and back-office support to startups, has almost 300 clients, according to its website.
Framework said that in light of the incident at Keating, the company will require mandatory phishing and social engineering attack training for any of the company’s employees who have access to Framework customers’ information.
Total returns for the industry amounted to $743 billion in merchandise in 2023, according to the National Retail Federation and Appriss Retail.
Startups have also come in with new technologies to manage the delivery and return experience.
Returnmates, now rebranded as Sway, is the latest to attract new venture capital for its approach to delivery and returns that focuses on the customer.
The company rebranded to Sway as a way to show its evolution beyond returns to last-mile delivery capabilities, company co-founder and CEO Eric Wimer told TechCrunch via email.
Sway is currently active in California, Texas, Washington, Washington, D.C., Maryland, Virginia, New York and Florida.
Burro has been on our radar since early 2020, when the company (then Augean) participated in a TechCrunch Robotics pitch-off.
The wonderfully named Burro Grande is — as the name suggests — a big new member of the family.
“In simple terms, Burro Grande is a bigger Burro,” says Andersen.
This Burro Grande is “Pallet-scale”, which means it can carry 1,500 lbs and tow 5,000 lbs.
Burro Grande, includes several safety features, including 3D LIDAR, and all Burro Grandes come with Burro Operating System Software v 5.0 which includes a Lidar-based SLAM algorithm, which enables GPS denied navigation.”The Grande can be ordered starting today.
After recently turning to generative AI to enhance its product reviews, e-commerce giant Amazon today shared how it’s now using AI technology to help customers shop for apparel online.
With the personalized size recommendations, Amazon Fashion used AI to develop a deep learning algorithm that will help customers find their best-fitting size across a variety of styles.
This system works by considering the size relationship between brands’ size systems, the product’s reviews, and the customer’s own fit preferences.
With a Fit Insights Tool from Amazon Fashion, sellers are provided with an understanding of customer’s fit needs so they can improve how they communicate sizing to customers — e.g.
Beyond the customer review highlights, Amazon also debuted generative AI tools to help sellers write their product descriptions and enhance their product images.
Simultaneously, developers and the wider DevSecOps community must prepare to address four global trends in AI: the increased use of AI in code testing, ongoing threats to IP ownership and privacy, a rise in AI bias, and — despite all of these challenges — an increased reliance on AI technologies.
Successfully aligning with these trends will position organizations and DevSecOps teams for success.
From luxury to standard: Organizations will embrace AI across the boardIntegrating AI will become standard, not a luxury, across all industries of products and services, leveraging DevSecOps to build AI functionality alongside the software that will leverage it.
To prepare, organizations must invest in revising software development governance and emphasizing continuous learning and adaptation in AI technologies.
In our latest Global DevSecOps Report, 81% of respondents said they would like more training on how to use AI effectively.
Terran Orbital may be close to receiving a major payment from its biggest customer, CEO Marc Bell announced internally at a company-wide meeting earlier this month.
While Terran is pursuing other lucrative contracts that could comprise billions in work, its $2.4 billion contract with Rivada is by far the largest it has secured so far.
Earlier this quarter, Terran had to adjust its full-year financial outlook after Rivada delayed paying an incremental $180 million toward that total contract award.
“I had dinner with [Rivada CEO] Declan Ganley last week in DC,” Bell told staff during the meeting, a recording of which was obtained by TechCrunch.
As of November, Terran reported a backlog of future work of $2.6 billion, of which $2.4 billion is from the Rivada contract.
