Thailand’s HD is building chatbots aimed at one such industry: healthcare.
The company started as a marketplace for third-party healthcare and surgery services, and sees a strong case for developing conversational AI for the healthcare customer journey.
Even though each product has a description on HD’s marketplace HD Mall, Ho says people still prefer to ask first.
M Venture Partners, FEBE Ventures, Partech Partners, Ratio Ventures, Orvel Ventures, and TA Ventures also participated in the round.
AI for Southeast AsiaHo says HD is working on building the “Sierra AI of the Southeast Asian healthcare industry.”Over five years, Ho and his team saw that the faster HD’s representatives responded to inquiries, the higher the conversion rate.
Death, taxes, and regular, terrifying cybersecurity leaks.
Those are the facts of life, as the latest AT&T data breach is teaching us yet again.
A TechCrunch investigation into leaked customer data from the American telco giant has led to AT&T resetting certain customer account passcodes to prevent them from being at risk.
The root of the security weakness is a massive, and AT&T’s data breach included a leaked dataset concerning more than seventy million former and current AT&T account holders.
Only a fraction are still current, but the scale of the leaked dataset that TechCrunch dug into makes it plain that despite huge amounts of work and investment, there are still regular, exploitable, and dangerous for consumers.
In recent months, the big three cloud vendors — Amazon, Microsoft and Google — have relaxed their egress fees, which are a tax of sorts that the cloud companies charge customers to move their data to another vendor.
“In the original cloud world, the three major cloud vendors were really fighting to try to build what felt like walled gardens, and as long as you built on top of them, everything was great.
Cloud customers looking to switch providers will need to be retained through innovative and accessible features now that the punishment of egress fees is being phased out,” Seseri said.
David Linthicum, a longtime cloud consultant, says that while these recent announcements are a pleasant PR move, he warns folks to review their bills carefully because egress fees aren’t the only problem.
What are we paying for the networking fees, the egress fees, all the other hidden fees that come along with what people call junk fees that come from the cloud vendors?”But this may not affect startups as much as larger enterprise customers.
AT&T resets account passcodes after millions of customer records leak online US telco giant takes action after 2019 data breachPhone giant AT&T is reseting customer account passcodes after a huge cache of data containing millions of customer records was dumped online earlier this month, TechCrunch has exclusively learned.
A security researcher who analyzed the leaked data told TechCrunch that the encrypted account passcodes are easy to decipher.
TechCrunch held the publication of this story until AT&T could begin reseting customer account passcodes.
The leaked data includes AT&T customer names, home addresses, phone numbers, dates of birth and Social Security numbers.
The researcher double-checked their findings by looking up records in the leaked data against AT&T account passcodes known only to them.
In Stripe’s annual letter, the company discussed several fast-growing areas, one of them being the “Revenue and Finance Automation” unit.
Stripe’s RFA unit will reach a $500 million annual run rate this year, the company said.
So they built a product that helps companies import and centralize customer data from third-party data sources like Salesforce or other customer relationship management systems into their own applications.
How did a tiny four-person startup catch the attention, and an acquisition offer, from mighty Stripe?
Considering the growth Stripe alluded to in its annual letter, Supaglue will likely quickly find fast friends within Stripe’s ecosystem.
Fisker temporarily lost track of millions of dollars in customer payments as it scaled up deliveries, leading to an internal audit that started in December and took months to complete, TechCrunch has learned.
The EV startup was ultimately able to track down a majority of those payments or request new ones from customers whose payment methods had expired.
Red flags raisedFisker has warned investors since last year about problems with its internal accounting practices.
Fisker’s poor internal procedures have created problems beyond keeping track of payments.
Fisker hired contractors in February to help resolve the title and registration problems, but the backlog was immense, according to the people.
It contains the personal information of some 73 million AT&T customers.
Some AT&T customers have confirmed their leaked customer data is accurate.
But AT&T still hasn’t said how its customers’ data spilled online.
Hunt concluded the leaked data was real by asking AT&T customers if their leaked records were accurate.
But by now AT&T should be able to provide a better explanation as to why millions of its customers’ data is online for all to see.
Among the many stress points in e-commerce machine, delivery has long been seen as one of the more painful ones.
“Delivery is the biggest unsolved puzzle is delivery part,” Piotr Zaleski, Ingrid’s co-founder and CEO said in an interview.
And in case you are at all curious: Ingrid the business was not named to ensure coverage in TechCrunch by me, Ingrid.
Ingrid has identified a very obvious problem that most certainly can use fixing, but it also faces a few challenges.
“The only way is to build a hell of a platform that retailers want to use to take a volume position,” Zaleski said.
Documentation startup Mintlify says dozens of customers had GitHub tokens exposed in a data breach at the start of the month and publicly disclosed last week.
Mintlify helps developers create documentation for their software and source code by requesting access and tapping directly into the customer’s GitHub source code repositories.
These private tokens allow GitHub users to share their account access with third parties apps, including companies like Mintlify.
“The targets of this attack were GitHub tokens of our users,” Wang told TechCrunch by email.
We are currently working with GitHub and our customers to uncover if any of the other tokens were used by the attacker,” Wang said.
But despite this being the case, rarely are solutions teams adequately staffed and resourced, according to entrepreneur Dan Chen.
So with his friend Michael Graczyk (with whom Chen also co-founded Hero), he created Quilt, a platform that hosts AI assistants for solutions sales teams.
Surveys show that many businesses are concerned about the privacy and security risks associated with generative AI.
But the majority believe generative AI has the potential to boost productivity by streamlining existing tasks.
“Given the kinds of customers Quilt is working with, we’re well-positioned to be the preferred AI partner for solutions teams,” Chen said.
