customer
“Security Breach Unveils Confidential Customer Data: MongoDB’s Investigation”
Unleashing Data-Driven Personas to Transform Customer Experience
Personas provide the foundation for understanding customer motivations and behaviors. For example, a healthcare company might create a persona based on a middle-aged woman who values convenience, manages her own…
Ryder and BrightDrop Launch Autonomous Delivery with Zevo 600 Deliveries
BrightDrop sees Ryder as a perfect customer because they share a commitment to sustainability, innovation, and affordability. The company plans to add 4,000 EVs to their fleet through 2025, which…
Rocket Lab Secures Significant Agreements with Overarching Constellation Operator
Since Rocket Lab’s founding in 2006, the company has continuously proven that it is more than a launch company. In 2022, their space systems business brought in over 70% of…
Hatch Bank Suffers 140,000 SSN Data Breach via Fortra Bug Exploit
Hatch Bank confirmed that hackers exploited a zero-day vulnerability in their internal file transfer software to gain access to thousands of customer Social Security numbers. The company is working with…
Indent Secures $8.1M Investment for AI-Powered Video Review Tool
Online shoppers use product reviews as a means of confirming their purchase decision. 92.4% of consumers reportedly relies on product reviews when making a purchase, in order to gain confidence…
OpenAI Ceases Use of Customer Data as Default for Model Training
OpenAI is changing its API developer policy in light of criticism from developers and users. The new terms aim to avoid situations where third-party applications create unfair advantages and violate…
Streamline Product Management With Cycles Centralized Customer Feedback Hub
As a product manager, one of your key responsibilities is to find ways to improve the product. But how can you make sure that you’re collecting the right data and…
Rebuy Revolutionizes Consumer Shopping with Tailored Experiences.
There is a lot of competition out there for shoppers’ attention, which can be difficult for small businesses to overcome. However, Shopify seems to have found a way to be…